Accessibility Statement
Accessibility Statement
Effective Date: September 2026
At SHAYDE LONDON LIMITED, we are committed to providing a website that is accessible, inclusive and easy to use for as many people as reasonably possible, including individuals with disabilities.
We want all visitors to be able to access information about SHAYDE LONDON, browse our products and use our online store with confidence, regardless of the device, browser or assistive technology they use.
Our Commitment
Accessibility is an important part of the experience we aim to provide.
When developing, maintaining and updating our website, we seek to follow recognised accessibility principles and good web-design practices.
We continually review our website and aim to improve accessibility, usability and compatibility across different devices and technologies.
Accessibility Features
Where reasonably practicable, we aim to provide features including:
- Clear and consistent navigation
- Logical page and heading structures
- Readable typography
- Appropriate text sizing
- Sufficient colour contrast
- Responsive layouts for desktop, tablet and mobile devices
- Keyboard-accessible website functionality where supported
- Alternative text for relevant images where appropriate
- Clear form labels and instructions
- Consistent buttons and interactive elements
- Compatibility with modern web browsers
- Compatibility with commonly used assistive technologies where reasonably practicable
We also aim to ensure that important information is not communicated solely through colour, imagery or visual design.
Accessibility Standards
Where reasonably practicable, we aim to consider the principles and recommendations set out in the Web Content Accessibility Guidelines (WCAG) when designing and maintaining our website.
Accessibility standards and technologies continue to develop, and our website may not yet fully conform to every accessibility recommendation at all times.
We therefore treat accessibility as an ongoing process rather than a one-time project.
Third-Party Content and Services
Some parts of our website may rely on third-party technologies, applications or services.
These may include features relating to:
- Payments
- Reviews
- Customer accounts
- Analytics
- Marketing
- Delivery or tracking
- Social media
- Other integrated website functionality
Although we aim to work with reputable providers, we may not always have full control over the accessibility of third-party content, applications or services.
Where reasonably possible, we encourage our providers to maintain accessible and user-friendly services.
Ongoing Improvements
We regularly review our website and look for opportunities to improve accessibility.
This may include reviewing:
- Website navigation
- Text readability
- Colour contrast
- Mobile usability
- Images and alternative text
- Forms
- Buttons and links
- Page structure
- Keyboard navigation
- New website features
- Third-party integrations
As our website develops, we may update or improve accessibility features over time.
Known Limitations
Despite our efforts, some areas of the website may not always provide a fully accessible experience.
This may occur because of:
- Technical limitations
- Third-party integrations
- Older website content
- New features awaiting accessibility review
- Browser or device compatibility issues
If you encounter a problem, please let us know so that we can investigate it and, where reasonably possible, provide assistance or an alternative way to access the information or service.
Need Assistance?
If you have difficulty accessing any part of our website, require information in an alternative format, or would like to provide feedback about accessibility, please contact us.
We will make reasonable efforts to understand the issue and provide appropriate assistance where possible.
Email: support@shaydelondon.com
When contacting us, it may help if you include:
- The page or feature you were trying to access
- A brief description of the difficulty
- The device or browser you were using
- Any assistive technology you were using, where relevant
Providing this information is optional but may help us investigate the issue more efficiently.
Feedback
We welcome feedback about the accessibility of the SHAYDE LONDON website.
If you notice an accessibility issue or believe there is something we could improve, please contact:
Your feedback can help us identify areas where the website experience can be improved.
Changes to This Accessibility Statement
We may update this Accessibility Statement from time to time to reflect:
- Improvements to our website
- New features
- Changes to accessibility standards
- Changes to technology
- Changes to our services
- Changes to our legal or regulatory obligations
Whenever this statement is updated, we will revise the effective date shown at the top of this page.
Contact Information
SHAYDE LONDON LIMITED
Seymour Chambers
92 London Road
Liverpool
Merseyside
L3 5NW
United Kingdom
Company Registration Number: 17298021
VAT Registration Number: GB 526 6457 71
Email: support@shaydelondon.com